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Privacy Policy

As used in the Terms, “ faebloom.com”, “We”, “Us” refers to 1ShopStar LLC, with its office located at 240 West 40th Street, 2nd Floor, New York, NY, 10018, USA (“1ShopStar”).

At 1ShopStar LLC, we value your privacy and are committed to protecting it. This Privacy Notice aims to inform you about the information we collect from you through use of faebloom.com (“Site”), how we use that information, and the choices you have regarding its use. This notice applies to the information gathered through our Site, and any other interactions we have with you. By using our Site, or sharing your information with us, you are acknowledging your acceptance and consent to the practices outlined in this Privacy Notice.

1ShopStar LLC fully supports and adheres to the guidelines and practices set forth by the Direct Marketing Association’s Privacy Promise to American Consumers. As part of this commitment, we undertake to: (1) Provide customers with notice of their option to opt-out of information rental, sale, or exchange with other marketers. (2) Respect customers’ requests not to share their contact information with other marketers. (3) Honor customers’ requests not to receive mail, telephone, or other solicitations from 1ShopStar LLC.

Collecting Information about you

We collect various categories and types of personal information from our users. These include:

  • Contact Information: This includes your first and last name, postal address, email address, and phone number.
  • Other Identifying Information: We may collect your IP address, social media usernames, passwords, and other security information used for authentication and access.
  • Financial Information: For payment purposes, we may collect your credit card, debit card, and bank account information.
  • Demographic Information: We may ask for gender, age, employment details, and salary information to better understand our users.
  • Geolocation Data: We may collect information about your location to enhance your experience of our services.
  • Internet or Other Electronic Activity: We may track your browsing and click history, including how you navigate within our services and which elements you use the most.
  • Commercial Information: We keep records of products you have purchased or viewed on our website.
  • Audio and Visual Information: If you share videos and photos with us, we may collect and store this information.
  • Inferences: We may draw inferences from the data we collect to create a profile about you, reflecting your preferences, characteristics, behavior, and attitude.

Please be assured that we handle your personal information with care and in accordance with our Privacy Policy to protect your privacy and ensure the security of your data.

Categories of Use

For Transactional Purposes:

We utilize your contact information, financial details, and commercial information to:

  • Receive, process, confirm, send, and track your orders, subscriptions, or registrations.
  • Communicate with you regarding your orders, subscriptions, or registrations.
  • Handle any subscriptions or registrations you make for our services.
  • Manage and maintain your “Gift List” through your registry.

For Analytical Purposes:

We utilize your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics.

For Marketing and Promotional Purposes:

We leverage your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:

  • Notify you about our latest products, services, and offers;
  • Present you with targeted advertising;
  • Organize contests, promotions, and sweepstakes;
  • Offer you our loyalty program, including earning points and redeeming certificates; and
  • Deliver other relevant information from and about 1ShopStar LLC, including personalized marketing communications about products and services offered.

For Maintenance and Improvement of Services and Website:

We utilize your contact information, commercial information, and internet activity and browsing history to:

  • Offer and maintain our services;
  • Sustain and enhance functionality on our website, including features like live chat or customer review capabilities;
  • Handle your customer service requests; and
  • Assist us in diagnosing technical and service-related issues, as well as in administering our website.

For Review and Content Creation Purposes:

We utilize your contact information, commercial information, and audio and visual information to facilitate product reviews and showcase content that you have generated and permitted us to display on our website, services, and social media platforms.

For Security and Fraud Prevention:

We employ your contact information, other identifying details, commercial information, financial information, geolocation data, internet activity, browsing history, and inferences to safeguard this website, our company, and others from potential fraud, theft, and misconduct.

How do we obtain information

We obtain information from various sources, including:

Directly from you: We collect contact and demographic information, as well as payment details, directly from you when you provide it during interactions with us.

From third parties: We gather personal information from third parties, such as social media platforms and data co-ops. Additionally, we may use services like Google Maps to collect geolocation data, which helps improve the checkout process by suggesting shipping and billing addresses. The Google Maps service is subject to Google’s privacy policy available at www.google.com/policies/privacy. Furthermore, we may obtain identifying information from Facebook in accordance with their terms of use and privacy policy. We also engage in the exchange and purchase of contact information, demographic data, commercial information, and internet and electronic activity with data co-ops and other third-party data aggregators.

Passively collected information:

Through the use of tools like browser cookies, we passively collect internet or other electronic activity data. Further details on this activity can be found in the Advertising and Online Tracking section below.

We may combine the information received from you directly, whether online, or through catalogs, with publicly available data and details obtained from third parties. This combined information allows us to enhance and personalize your shopping experience, communicate directly with you about products and events that might interest you, and for various promotional and commercial purposes.

Sharing information with third Parties

Our Service Providers:

We engage with companies or individuals to provide specific services, including credit card processing, shipping, data analysis and management, and promotional services, among others. These entities are referred to as our Service Providers. To perform their duties, we share necessary information with our Service Providers. Additionally, we request our Service Providers to confirm that their privacy practices align with ours.

Our Select Partners:

Occasionally, we establish business relationships with other individuals or entities whom we trust and verify that their privacy policies align with ours. These entities are known as our Select Partners. In such cases, we may engage in activities like renting, exchanging, sharing, and cross-referencing information, including your contact details, which enables these individuals or entities to reach out to you regarding products and services that may be of interest to you. Please note that 1ShopStar LLC may also collect mobile phone numbers for other purposes, which are subject to this section.

Our Affiliates:

We may share personal information with businesses that are either under common control with 1ShopStar LLC or are controlling or controlled by 1ShopStar LLC.

Corporate Transactions:

In certain business transactions, such as mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, and liquidations, we may share personal information with relevant parties. In such transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.

Law Enforcement and Courts:

There may be instances where we disclose your contact information when we have a reason to believe that it is necessary to identify, contact, or take legal action against individuals or entities that may be causing harm to you, 1ShopStar LLC, or others. Additionally, we may disclose your contact information when required by law or legal process.

Cookies

When you visit our websites, we may send one or more cookies to your computer or other device. Additionally, we might use cookies and similar technologies in emails that you receive from us. A cookie is a small data file that gets placed on your computer’s hard drive when you visit a website. There are two types of cookies: session cookies, which expire immediately when you end your browsing session, and persistent cookies, which store information on your hard drive, making it available when you return to the same website later.

We utilize cookies for various purposes, such as improving the quality of our service when you visit our website and other sites that interest you. Cookies also help us remember your identity, customize our products, services, and advertising to match your personal interests, estimate our audience size, assist online merchants in tracking visits and sales on our website, process your orders, monitor your participation in our promotions, contests, and sweepstakes, and analyze your browsing and email interaction patterns.

If you prefer not to accept cookies at all, you can usually configure your browser to reject them or to notify you when a cookie is sent to you. This will allow you to decide whether to accept it or not. However, please note that certain features of our websites or other services may not function properly if you delete or disable cookies.

On our websites, we use Google Analytics to collect usage data and analyze how users interact with the websites. Additionally, we use Google Analytics to display advertisements on other websites to you. If you want to opt out of having your information utilized by Google Analytics, you can visit https://tools.google.com/dlpage/gaoptout/ for more information on how to do so.

Browsing Information

We utilize technology to keep a record of your browsing session. This information serves various purposes, including quality control, customer service, fraud prevention, security, and marketing initiatives.

Advertising and Online Tracking

We allow third-party companies to display ads and collect specific information when you visit our Site. These companies may gather data such as clickstream information, browser type, time and date, and subjects of advertisements clicked or viewed during your visits to our sites and others. The purpose of this information is to provide you with advertisements about products and services that may be of interest to you. Additionally, these companies may associate identifiers from one browser or device with identifiers from other browsers or devices used by the same user or household, enabling them to deliver targeted ads across multiple devices and send personalized marketing messages. To achieve this, they may use technologies like cookies, tracking pixels, or third-party web beacons.

Please note that our systems do not currently recognize “Do Not Track” signals. However, some of these third-party companies allow you to opt-out of behavioral advertising. If you wish to learn more or opt-out of this type of advertising, you can visit the websites http://www.networkadvertising.org/choices/ and https://www.aboutads.info/choices/.

Additionally, we provide you with tools to opt-out of marketing communications from us or certain transfers of your information. Further details on this can be found in the “Opting Out of Marketing and Transfers” section of our Privacy Policy.

Opting Out Of Marketing And Transfers; Updating Information About You

We value your preferences and strive to communicate with you in a way that aligns with your choices. If you wish to receive direct marketing communications from us or our Select Partners, or if you’d like to opt out of the rental or exchange of your information with other marketers, please inform us via email. If you need to update or correct your email address, mailing address, or other contact information, please update your details in your account using the same contact details.

For your convenience, you can also click on the designated link provided at the bottom of all email advertisements to unsubscribe from future email updates.

Please note that requests to remove or update your contact information may take up to two weeks to process for email requests, and 6-8 weeks for postal mail requests.

While we respect your communication preferences, there may be instances where we need to contact you via phone, email, or mail to address specific questions or issues related to your order, entry, or other matters, even if you have opted not to receive marketing communications. Rest assured, we will only reach out in ways that are compatible with your choices. Additionally, we take reasonable measures to ensure the accuracy, completeness, currency, and reliability of your contact information, especially when it is necessary for the mentioned purposes.

Privacy Rights Under Certain State Privacy Laws

If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have certain privacy rights under the State Privacy Laws applicable in your state. This section outlines those rights and explains how you can exercise them with 1ShopStar LLC.

Rights Requests:

  • Right to Know, Right to Deletion, and Right to Correct: You have the right to request information about the personal data we have collected, used, disclosed, and sold about you.
  • You can also request the deletion of your personal information. However, there are exceptions where we may not delete all of your personal information, such as:

Transactional:
When personal information is necessary to complete a transaction, provide a requested good or service, or fulfill a contract we have with you.

Security:
To detect data security incidents, protect system integrity and security, or investigate and prosecute illegal actions.

Error Correction:
To debug or repair errors.

Legal:
To comply with applicable law, a legal obligation, or exercise rights under the law, such as free speech, or to assist another party with their obligations under privacy laws.

Internal Use:
To use your personal information internally, lawfully, and in a manner compatible with the context in which you provided the information (e.g., to improve our services).

Please be aware that if we delete your personal information, certain services may not function in the same way. For example:

Returns:
We won’t have access to your receipt or order history for processing returns, and you’ll need to provide proof of purchase as per our return policy.

Customer Service:
Our ability to handle customer service requests may be limited without access to prior orders or account information.

Online Account & Shopping:
Your online account will no longer exist, and your order history and preferences will no longer be available.

Loyalty Program:
Your loyalty account and points will be lost, and you won’t be eligible for loyalty-specific benefits.

Recalls:
We won’t be able to contact you about product recalls unless you provided your information through a product registration card.

Gift Registry:
Your gift registry information will be removed.

Marketing Communications:
You won’t receive marketing communications from our brands.

To the Trade:
If you’re part of the “To The Trade” program, your customer account information will also be deleted.

Opt Outs:
Previous opt-out requests won’t be saved.

Additionally, you have the right to request the correction of any inaccurate information we have about you.

To submit a request to know, correct, or delete your information, please update your details in your account or contact us via email. To verify your identity, provide at least three pieces of information from your name, telephone number, email address, mailing address, and last transaction amount. For online deletion requests, we’ll send a second verification to confirm your intent. If you wish to designate an authorized agent to act on your behalf, they must provide written permission from you. Keep in mind that if you make multiple requests, we recommend submitting the deletion request last since fulfilling it will prevent us from addressing other requests. We will maintain a record of your request and verification.

Do Not Sell or Share/Use My Personal Information for Targeted Advertising 

Personal Information that We Sell or Share/Use for Targeted Advertising:

According to California law, the term “share” means disclosing your personal information by us to a third party for cross-context behavioral advertising, in exchange for money or anything else of value. Thus, when we use the term “share” under this section, we are using it in the narrow meaning of how it is defined under California law. Other State Privacy Laws do not use the term “share,” but describe the concept as using personal information for targeted advertising.

Under the laws of California, Colorado, Connecticut, and Utah, “sell” means exchanging your personal information by us with a third party for money or anything else of value. Under Virginia law, “sell” refers to the exchange of personal information for money only.

Through our participation in digital advertising networks and in connection with our Select Partners, we may sell or share/use for targeted advertising, the following categories of personal information:

  • Identifiers
  • Characteristics of protected classifications under California and federal law
  • Internet/electronic activity
  • Commercial information

Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior, and attitudes.

Please note that we do not knowingly sell or share/use targeted advertising using personal information of minors under the age of 16.

Right to Opt-Out of Sale or Sharing/Using Your Personal Information for Targeted Advertising:

You can opt-out of us selling or sharing/using your personal information for targeted advertising for online activity by enabling an opt-out preference signal for a browser or plug-in that makes it clear that such signal is meant to have the effect of opting you out of the sale and sharing of your Personal Information. To opt out of online and offline selling or sharing, please email us at [email protected]. Note that if you are logged into your online account, we will process such request for offline sales also, but if we only can identify your device or browser, we will only be able to apply the request to that specific device or browser and only for cookie or pixel-based selling and sharing. Note that if you clear your cookies, your opt-out request will no longer be saved for that browser.

To designate an authorized agent to act on your behalf, the agent must have written permission from you, which they must submit as proof. If you wish to make multiple requests, submit the deletion request last, as fulfilling it will prevent us from addressing other requests.

We do not “sell” or “share” Sensitive Personal Information (as defined under State Privacy Laws).

Non-Discrimination:

We will not discriminate against you for exercising any of your rights under State Privacy Laws, and we will not deny you goods or services, charge you differently, or provide lesser quality goods or services if you exercise any of your rights under State Privacy Laws.

Financial Incentives:

We offer various financial incentives, and the terms of each incentive will be presented to you at sign-up. You may withdraw from any of the financial incentives by contacting us at [email protected] or by unsubscribing from our email marketing by visiting our website. The value of your data is the value of the offer presented to you. We have calculated the value of the incentive by using the expense related to the offer.

Right to Opt-out of Profiling:

If you are a resident of Colorado, Connecticut, or Virginia, you have the right to opt out of any form of automated processing performed on personal information to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements (“Profiling”). To submit a request to opt out of Profiling that is not cookie-based or digital advertising-based Profiling, please email us at [email protected]. In order to verify your identity, we will send you a verification email. To designate an authorized agent, they must provide written permission and submit proof to the address provided. To opt out of cookie-based or digital advertising-based Profiling, please opt out of the selling/sharing of your information for targeted advertising, as described above. Note that if you opt out of profiling, your experience with our brands will be less personalized.

We will not be able to opt you out of Profiling where one of the following exceptions applies:

Legal: to comply with applicable laws, rules, or regulations; to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by governmental authorities; to cooperate with law enforcement; to investigate, exercise, prepare for, or defend actual or anticipated legal claims; or to assist another party with any of its obligations under applicable laws.

Security: to prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, or malicious, deceptive, or illegal activity; preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action.

Improvement of Services and Products/Internal use: to conduct internal research to improve, repair, or develop products, services, or technology.

Transactional: to provide a product or service specifically requested by you; to complete a transaction with you or to complete a contract we have with you.

Public Interest: to protect your vital interests or those of another individual.

Right to Appeal:

If you are a Colorado, Connecticut, or Virginia resident and we were unable to fulfill your request, you may appeal our decision by visiting the Truyo Portal within fourteen days of our response and submitting an appeal request, along with your detailed reasons and state of residence.

Sensitive Personal Information:

We do not collect or process Sensitive Personal Information, as defined by California Law, for inferring characteristics or use or disclose Sensitive Personal Information for purposes other than those permitted by law.

Retention:

We will store your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Metrics

Below are the metrics for the California consumer requests pursuant to the California Consumer Privacy Act that we received, complied with (in whole or in part) and denied between January 1, 2021 and December 31, 2021. Note that denied requests include requests that failed due to lapsed or failed verification or requests where an agent did not provide sufficient verification of their authority to make the request.

 

Requests to know:
Received: 0
Complied with in whole or in part: N.A
Denied: N.A
Median time to substantively respond: N.A days

Requests to delete:
Received: 0
Complied with in whole or in part: N.A
Denied: N.A
Median time to substantively respond: N.A days

Requests to opt-out:
Received: 0
Complied with in whole or in part: N.A
Median time to substantively respond: N.A days

International Privacy

For international shipping orders, 1Shop Star LLC partners third party vendor Borderfree, Inc. (“Borderfree”). We have a contract with Borderfree to ensure that they process your information in accordance with this Privacy Policy.

When we identify that your order is for international shipping, we collaborate with Borderfree to process your order. During the checkout process, you will be required to provide credit card and contact information (such as name, billing address, shipping address, email address, and phone number) to Borderfree to complete your order. Once your order is completed, Borderfree will notify us of the approval, and we will then ship the approved orders to Borderfree. At the same time, Borderfree will purchase the product from us, giving them ownership of the product(s). They will bill your credit card, collect and remit any duties and taxes to the appropriate taxing authority, and arrange for the product to be delivered to you. In this process, Borderfree acts as the merchant of record and makes the sale to you.

When placing an order, you may come across a pre-checked box indicating that you wish to receive information from 1Shop Star LLC about offers and promotions that may be available from time to time. Unless you uncheck this box, Borderfree will share your information with 1Shop Star LLC, and we will handle and use your information in accordance with this Privacy Policy.

If you decide to provide 1Shop Star LLC with your information, you consent to the transfer and storage of that information on our servers located in the United States.

For international customers, if you have any questions or concerns about the use or disclosure of your information, please contact 1Shop Star LLC by writing to us at [email protected]. We will thoroughly investigate and attempt to resolve any complaints or disputes regarding the use and disclosure of your information in accordance with this Privacy Policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us [email protected].